Cheap Gas UK: Pre-paid Gas And Electricity Customers Penalised For Not Using Direct Debit

by Kim Chambers on July 22, 2010

British Gas Websaver 468x60 Pre Paid Gas and Electricity Customers Penalised For Not Using Direct Debit

In the last month it has come to light that energy customers have been severely overcharged for their gas and electricity by not opting in to direct debit schemes. Although the majority of British customers prefer using direct debit, many customers find it easier to budget by only paying for the energy they use rather than working from an estimate.

According to a recent report from the National Housing Federation (NHF), consumers who used alternative pay schemes outside of the usual DD option were being overcharged a massive £464 million over the last three years. In an ideal world, direct debit should present an ideal solution for both consumer and provider, as the gas and electricity suppliers get a constant and reliable stream of revenue direct from customers’ bank accounts, and customers get cheaper energy as a result.

The reason gas and electricity is cheaper with DD schemes is that it costs the energy suppliers money to install and maintain pre-paid gas and electricity meters. Companies also like the convenience and security of direct debits which do not rely on customers sending in cash or cheques on a regular basis but go straight to the customer’s account. Hence suppliers are willing to offer cheaper gas and electricity to customers who are willing to pay by direct debit.

Energy regulator Ofgem estimates that it costs suppliers an additional £87 a year to maintain pre-paid gas and electricity meters, but some families paid in excess of £500 more for their pre-paid meters, well above the requisite amount. Ofgem have since clamped down on such practices from energy suppliers and customers should not be penalised overly for using alternative payment methods.

However, the point still remains that using direct debit is one of the best ways to secure cheaper energy. Not only is it cheaper, it is also more convenient for customers to not have to remember to pay their bill each month.

Be vigilant though! Suppliers charge direct debit schemes based on averages, which often means customers will be overcharged for energy they haven’t used. You can monitor if you are paying too much by checking your meters regularly and contacting your gas and electricity suppliers to check their estimate and your meter reading correlate. You can always get a refund for energy you have been charged for but haven’t used. Don’t accept credit on your bills; make sure you get your hard-earned cash returned to your bank account.

Olivia has written various articles about gas and electricity and has researched into the pros and cons. She also enjoys writing various other topics

Thank you for reading, British Gas Energy Smart
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British Gas Websaver 468x60 Pre Paid Gas and Electricity Customers Penalised For Not Using Direct Debit

{ 11 comments… read them below or add one }

cen July 25, 2010 at 5:28 am

a reasonable amount of times

mahbooklin July 30, 2010 at 12:08 am

I sort of liked that idea because even if a person got to a point where they’d only be able to borrow one book, they’d still be able to borrow *something*, rather than feeling like they couldn’t have access to our collection and/or services.

bulake August 1, 2010 at 5:40 pm

it seems that music is good when it isn’t being computer fixed…..am i right?

murr yantarmi August 1, 2010 at 6:28 pm

News D: misc.consumers.frugal-living – 19 new messages in 5 topics …

jami claura August 15, 2010 at 9:48 am

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kappers August 20, 2010 at 4:57 am

at 1:46 i have no idea but those 7 words stay in ur head for a littel while like it gets to you

patrc matsuriaci August 21, 2010 at 11:18 am

The energy comes from the conversion of mass to energy. The old E= MC^2

solar fusion is 4 hydrogen atoms converting to 2 helium atoms . the difference in mass in the energy created. see link

occard August 21, 2010 at 11:37 am

A Subaru. They are CHEAP to insure. And Mv3B is right – go for a 2008 or 2009 model.

fik alfi August 28, 2010 at 7:27 am

Funny you mention that – my partner just made a post about cell phone security with links to cell phone antivirus products

http://www.tech-101.com/cell-phones/topic153.html

eiichiai September 6, 2010 at 5:45 am

Gavin's right, it really depends on your health, how much water you drink, sweat and such. The average adult should only have 2200 mg of sodium a day, but when you eat processed or packaged foods it's hard to keep below that amount. That's also the ideal for people who have normal blood pressure. If you have high BP you should consume less sodium. If you have chronic low BP consume more. It's a good idea to ask your doctor how much you should be having in a day cause they'll be able to give you a straight answer.

yadel thama September 6, 2010 at 2:07 pm

If the hospital is not a member of the insurers network, they are billing you since they don't want the discount rate, they want the full payment. You are expected in turn to submit the claim to your insurance company.

Assuming you went out-of-network, it is likely that you will only be covered for 60 to 70% of the bill and expected to pay the difference.

However, if the hospital is in your insurers network, you need to complain to your insurer. This is deemed balance billing and is usually against the contract and/or state law.

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